This one was sent on time, but thanks to last weeks recap post is a little late being shared here.
Letter 7 is another thank you card for a lovely local business, Biscuit General Store, a clothing store in Downtown Halifax.
Jason and I decided spur of the moment to do some Boxing Day shopping there and honestly received some of the best customer service in our lives. The store was so busy you had to line up outside but staff kept us happy with hot chocolate, candy canes and cookies- not to mention greeted everyone with a big smile!
Once we were inside staff were easily located, despite the fact the store was at full capacity and everyone we encountered was friendly and kind. They were quick to help us, despite their arms being full of stuff and although the line up was about 10 people deep at the cash registers, they were calm and cheerful as they handled our transaction.
It was just an all around great experience, and totally worth lining up for! Service like that is also good motivation to continue to buy local!
Have you had any exceptional customer service lately? Did you let them know?
#366letters
With Love,
Kimberley
Letter 7 is another thank you card for a lovely local business, Biscuit General Store, a clothing store in Downtown Halifax.
Jason and I decided spur of the moment to do some Boxing Day shopping there and honestly received some of the best customer service in our lives. The store was so busy you had to line up outside but staff kept us happy with hot chocolate, candy canes and cookies- not to mention greeted everyone with a big smile!
Once we were inside staff were easily located, despite the fact the store was at full capacity and everyone we encountered was friendly and kind. They were quick to help us, despite their arms being full of stuff and although the line up was about 10 people deep at the cash registers, they were calm and cheerful as they handled our transaction.
It was just an all around great experience, and totally worth lining up for! Service like that is also good motivation to continue to buy local!
Have you had any exceptional customer service lately? Did you let them know?
#366letters
With Love,
Kimberley
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Thanks for taking the time to visit! You are awesome! xo